The company inTouch has received the Silver Award in the AI category for its pioneering service designed to support seniors and their families through meaningful daily interactions. The project, “inTouch, Daily AI Calls for Seniors & Support to Their Families,” showcases how artificial intelligence can be used compassionately to enhance wellbeing and connection.
inTouch : AI with a Human Touch
At the heart of inTouch is an AI-powered calling service that reaches out to seniors every day. Unlike traditional automated systems, these are not mechanical check-ins — they are warm, personalized conversations that reflect each individual’s interests, memories, and personality. The service ensures that older adults feel heard and engaged, while also keeping families reassured about their loved one’s wellbeing.
Personalized Daily Companionship
Using advanced AI technology, inTouch adapts its conversations to each person it calls. The tone, topics, and pace are tailored to the senior’s preferences, creating a natural and enjoyable interaction. This daily engagement not only supports emotional wellbeing but can also help identify changes in mood or routine that families might want to know about.
Support for Families and Caregivers through AI
Beyond the daily calls, inTouch provides valuable updates and insights to families, helping them stay connected and informed. This dual focus — companionship for seniors and peace of mind for families — represents a new approach to digital care and intergenerational support.
By blending empathy with technology, inTouch demonstrates how artificial intelligence can foster genuine human connection. Its recognition in the Silver AI category highlights the growing potential of AI-driven services to improve quality of life for older adults, while easing the emotional and logistical challenges faced by families.
Find out more about inTouch
Discover the complete list of winners of the SilverEco & AgeingWell International Awards
Published by the Editorial Staff on