{"id":47402,"date":"2025-12-11T16:14:34","date_gmt":"2025-12-11T15:14:34","guid":{"rendered":"https:\/\/www.silvereco.org\/en\/?p=47402"},"modified":"2026-01-22T13:48:10","modified_gmt":"2026-01-22T12:48:10","slug":"replay-telecare-without-borders-ai-sensors-human-centered-innovation-for-ageing-at-home","status":"publish","type":"post","link":"https:\/\/www.silvereco.org\/en\/replay-telecare-without-borders-ai-sensors-human-centered-innovation-for-ageing-at-home\/","title":{"rendered":"[Replay] Telecare without borders: AI, sensors &amp; human-centered innovation for ageing at home"},"content":{"rendered":"\n<p>At the Silvered International Festival 2025, a standing-room audience gathered for \u201cTelecare without borders: AI, sensors &amp; human-centered innovation for ageing at home,\u201d a discussion that explored how connected technologies are reshaping support for older adults. Moderated by Jessilyn Forigo, Managing Director of Global Partnerships at the International Federation on Ageing (IFA), the panel brought together three leaders in European telecare innovation: Jill Mulder, CEO of Genus Care (Netherlands); I\u00f1aki Bartolom\u00e9, CEO of Kwido (Spain); and Aur\u00e9lien Poisson, Director France of Legrand Care.<\/p>\n\n\n\n<!--more-->\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border-1024x576.png\" alt=\"\" class=\"wp-image-47418\" srcset=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border-1024x576.png 1024w, https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border-400x225.png 400w, https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border-768x432.png 768w, https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Across 40 minutes, the group painted a picture of a care ecosystem under pressure\u2014aging populations, workforce shortages, evolving family structures\u2014and the role that technology, thoughtfully deployed, might play in reshaping what \u201ccare at home\u201d means in the coming decade.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Telecare : A Sector Under Strain\u2014and in Transition<\/h3>\n\n\n\n<p><strong>Jessilyn Forigo<\/strong> opened with a reminder that societies are rethinking care itself. People want to age at home with independence and dignity, while the workforce needed to support them is shrinking. Technology, she said, \u201cdoes not replace human care but extends and enhances it.\u201d<\/p>\n\n\n\n<p>Each panelist echoed that sentiment. <strong>Jill Mulder<\/strong> highlighted the \u201cdouble aging effect\u201d\u2014more older adults, fewer caregivers\u2014and argued that solving it requires three pillars: technology to bridge distance, involvement of families and friends, and predictive tools that can reduce unplanned interventions.<\/p>\n\n\n\n<p><strong>Aur\u00e9lien Poisson<\/strong> pointed to safety as the leading driver behind connected care adoption. For <strong><a href=\"https:\/\/www.legrand.com\/legrandcare\/fr.html\" target=\"_blank\" rel=\"noreferrer noopener\">Legrand Care<\/a><\/strong>, with more than three million users in Europe, ensuring reliable links between older adults and caregivers is paramount. But the shift from social care toward more clinically oriented support at home is accelerating quickly, he said, transforming how industrial players must innovate.<\/p>\n\n\n\n<p><strong>I\u00f1aki Bartolom\u00e9<\/strong>, meanwhile, offered a more sober note: \u201cWe are not attracting talent\u2026 to this sector or any sector,\u201d he said. Changing family structures and increasing social isolation compound the challenge. Technology, he argued, is quickly becoming the \u201conly ally\u201d capable of helping systems keep pace with demographic realities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><em>[Replay] Telecare without borders: AI, sensors &amp; human-centered innovation for ageing at home<\/em><\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Panel Discussion : Telecare without borders\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/mPK7OzX7wPE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">The Technology Landscape: Telecare Beyond Fall Alerts<\/h3>\n\n\n\n<p>While public perception of telecare often centers on <strong><a href=\"https:\/\/www.silvereco.org\/en\/falls-of-ederly-people-causes-consequences-and-prevention\/\">fall-detection<\/a><\/strong> and emergency alarms, all three panelists described a broader technological horizon\u2014one driven increasingly by data.<\/p>\n\n\n\n<p><strong>Jill Mulder<\/strong> insisted that artificial intelligence cannot function meaningfully without reliable, continuous data. Her team at <strong><a href=\"https:\/\/genus.care\/fr\" target=\"_blank\" rel=\"noreferrer noopener\">Genus Care<\/a><\/strong> deploys devices that integrate sensors, communication tools, and peripherals into a unified platform connecting family members, alarm centers, and professional caregivers. The aim is to create a consistent \u201cdata pool\u201d that allows predictive modelling around risks such as dehydration, falls, or behavioral changes.<\/p>\n\n\n\n<p><strong>I\u00f1aki Bartolom\u00e9<\/strong> described <strong><a href=\"https:\/\/kwido.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kwido<\/a><\/strong> as an ecosystem delivering geriatric expertise into the home. <strong><a href=\"https:\/\/www.silvereco.org\/en\/kwidos-advanced-and-predictive-telecare-arrives-in-treviso\/\">Kwido&#8217;s<\/a><\/strong> virtual center combines daily activity plans, cognitive stimulation tools, communication channels for families and professionals, and sensor-based monitoring enhanced by AI. In some regions, the model has already shown its capacity to scale; in Spain\u2019s Basque region, a day-center budget originally intended for 50 people now supports 400 families remotely.<\/p>\n\n\n\n<p>AI\u2019s potential, the panelists agreed, lies not in automation but in <strong>identifying patterns humans cannot easily see<\/strong>\u2014early cognitive decline, subtle changes in routine, reduced fluid intake, or isolation. \u201cAI shouldn\u2019t make the choice,\u201d Jill Mulder said. \u201cIt should make the options.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ethics, Responsibility, and Resistance<\/h3>\n\n\n\n<p>With innovation comes responsibility. Aur\u00e9lien Poisson emphasized the need for a strong ethical framework before integrating AI more deeply into care. Even inside his own organization, he said, the first step was encouraging employees to use AI as a daily tool in their work, understanding its impact before embedding it into consumer-facing products.<\/p>\n\n\n\n<p>The social-care sector\u2019s cultural resistance to technology also surfaced repeatedly. I\u00f1aki Bartolom\u00e9 noted that healthcare already uses AI extensively, yet social care hesitates. \u201cMaybe we don\u2019t want to change the way we do things,\u201d he said. Fear, he argued, remains a significant blocker.<\/p>\n\n\n\n<p>Jill Mulder added that embracing technology also requires acceptance of a more honest societal conversation: families will need to play a larger role in care, supported\u2014but not replaced\u2014by digital tools.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Telecare Interoperability and the Need for Partnerships<\/h3>\n\n\n\n<p>A recurring theme was the need for cooperation among providers. Jill Mulder stressed that no single company can \u201cdo everything.\u201d Interoperability\u2014systems exchanging data seamlessly\u2014is essential to accelerate adoption, reduce duplication, and build scalable solutions.<\/p>\n\n\n\n<p>I\u00f1aki Bartolom\u00e9 warned that genuine digital transformation is not achieved by \u201cbuying technology like groceries.\u201d Organizations must redesign processes, not just layer devices on top of existing workflows. Success, he said, depends on co-creation between providers, institutions, and end-users.<\/p>\n\n\n\n<p>Aur\u00e9lien Poisson framed the present moment as one of \u201cporosity\u201d between social care and medical care, with industry partnerships becoming indispensable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Imagining the Future of Care Teams<\/h3>\n\n\n\n<p>Looking ahead five to ten years, all three leaders predicted a mix of continuity and transformation. Basic hands-on care will remain, but unplanned interventions should decline as predictive systems mature. Remote work will expand\u2014enabling caregivers with limited mobility, for example, to maintain their roles through video-based services.<\/p>\n\n\n\n<p>I\u00f1aki Bartolom\u00e9 raised the example of Japan, where severe workforce shortages have already led to the introduction of robots for certain tasks. Europe may follow, he suggested, whether it feels ready or not.<\/p>\n\n\n\n<p>Aur\u00e9lien Poisson argued that technology will not diminish human connection but shift how it manifests: \u201cIt will make the links different, and we have to think differently.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Financing the Shift<\/h3>\n\n\n\n<p>When asked how governments might be convinced to invest more aggressively in connected care, Jill Mulder advocated for large-scale deployments that allow systems to \u201cleap of faith\u201d and learn from real-world data rather than small pilots. I\u00f1aki Bartolom\u00e9 framed the moment as an inflection point\u2014one in which inaction risks systemic failure. Demonstrating success stories and tangible savings, he said, is essential.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A Call to Co-Create the Future of Telecare<\/h3>\n\n\n\n<p>In closing, the panelists returned to the need for openness and collaboration.<\/p>\n\n\n\n<p>Aur\u00e9lien Poisson described the French market as entering a uniquely dynamic phase, with experimentation across new use cases. I\u00f1aki Bartolom\u00e9 urged attendees to embrace \u201cco-creation\u201d rather than simply buying prebuilt solutions. Jill Mulder pointed to the surprising willingness among international peers to connect, share, and build \u201cbest-of-breed\u201d solutions together.<\/p>\n\n\n\n<p>Jessilyn Forigo ended by thanking the panelists and audience, inviting delegates to consider how connected care\u2014and the human relationships around it\u2014will continue to evolve.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At the Silvered International Festival 2025, a standing-room audience gathered for \u201cTelecare without borders: AI, sensors &amp; human-centered innovation for ageing at home,\u201d a discussion that explored how connected technologies are reshaping support for older adults. Moderated by Jessilyn Forigo, Managing Director of Global Partnerships at the International Federation on Ageing (IFA), the panel brought [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":47418,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1521,9,27,3265],"tags":[],"class_list":["post-47402","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-best-une","category-expert","category-news","category-teleassistance-categorie-technologies-actu"],"uagb_featured_image_src":{"full":["https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border.png",1200,675,false],"thumbnail":["https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border-285x285.png",285,285,true],"medium":["https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border-400x225.png",400,225,true],"medium_large":["https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border-768x432.png",768,432,true],"large":["https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border-1024x576.png",1024,576,true],"1536x1536":["https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border.png",1200,675,false],"2048x2048":["https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/12\/telecare-without-border.png",1200,675,false]},"uagb_author_info":{"display_name":"SilverEconomy","author_link":"https:\/\/www.silvereco.org\/en\/author\/enredac26\/"},"uagb_comment_info":0,"uagb_excerpt":"At the Silvered International Festival 2025, a standing-room audience gathered for \u201cTelecare without borders: AI, sensors &amp; human-centered innovation for ageing at home,\u201d a discussion that explored how connected technologies are reshaping support for older adults. Moderated by Jessilyn Forigo, Managing Director of Global Partnerships at the International Federation on Ageing (IFA), the panel brought&hellip;","_links":{"self":[{"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/posts\/47402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/comments?post=47402"}],"version-history":[{"count":5,"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/posts\/47402\/revisions"}],"predecessor-version":[{"id":47421,"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/posts\/47402\/revisions\/47421"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/media\/47418"}],"wp:attachment":[{"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/media?parent=47402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/categories?post=47402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.silvereco.org\/en\/wp-json\/wp\/v2\/tags?post=47402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}