{"id":44486,"date":"2025-05-16T12:09:25","date_gmt":"2025-05-16T10:09:25","guid":{"rendered":"https:\/\/www.silvereco.org\/en\/?p=44486"},"modified":"2026-01-22T13:48:11","modified_gmt":"2026-01-22T12:48:11","slug":"intouch-an-ai-that-calls-your-parents-for-you","status":"publish","type":"post","link":"https:\/\/www.silvereco.org\/en\/intouch-an-ai-that-calls-your-parents-for-you\/","title":{"rendered":"InTouch: An AI that calls your parents for you"},"content":{"rendered":"\n<p>In a world where time is scarce, where children sometimes live thousands of miles from their elderly parents, and where senior isolation remains a public health concern, a technological innovation is shaking up old habits: InTouch, an automated phone call service that aims to be human, reassuring, and above all&#8230; profoundly useful.<\/p>\n\n\n\n<!--more-->\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/ia-telephone-1024x576-1.png\" alt=\"InTouch\" class=\"wp-image-44487\" srcset=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/ia-telephone-1024x576-1.png 1024w, https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/ia-telephone-1024x576-1-400x225.png 400w, https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/ia-telephone-1024x576-1-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>InTouch: An AI that calls seniors to maintain family ties<\/strong><\/li>\n\n\n\n<li><strong>Personalized calls and a mood indicator after each conversation<\/strong><\/li>\n\n\n\n<li><strong>A simple, inclusive solution requiring no app installation for seniors<\/strong><\/li>\n\n\n\n<li><strong>A tool designed with aging and cognitive disorder experts<\/strong><\/li>\n\n\n\n<li><strong>InTouch is already available in 100 countries, in 40 languages, for global impac<\/strong>t<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">InTouch: Artificial intelligence in service of intergenerational connection<\/h2>\n\n\n\n<figure class=\"wp-block-image alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"248\" height=\"94\" src=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/logo-intouch.png\" alt=\"logo intouch\" class=\"wp-image-44488\"\/><\/figure>\n\n\n\n<p>That\u2019s the seemingly provocative concept behind <strong>InTouch<\/strong>, a startup founded by <strong>Vassili Le Moigne<\/strong>, a French foreign advisor in the Czech Republic and tech expert. On its website, the service makes its point clear: \u201c<strong><em>Life moving at 100 miles an hour? You can\u2019t call your parent every day, but we can.<\/em><\/strong>\u201d This slogan, which may raise some eyebrows, nevertheless reflects a reality shared by many dispersed families.<\/p>\n\n\n\n<p>The idea is simple:<strong> using artificial intelligence<\/strong>, InTouch regularly calls your elderly parent on a regular landline and engages in a natural conversation tailored to their personality and interests. After each call, you receive a <strong>summary<\/strong> of the discussion, along with a <strong>mood indicator<\/strong> (good spirits, neutral, sadness, etc.). The goal: <strong>maintain the connection<\/strong>, stimulate the mind, and reassure families.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/une-filien-complice-1024x576-1.png\" alt=\"call ai elderly\" class=\"wp-image-44489\" srcset=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/une-filien-complice-1024x576-1.png 1024w, https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/une-filien-complice-1024x576-1-400x225.png 400w, https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/une-filien-complice-1024x576-1-768x432.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">A project born from a personal need<\/h3>\n\n\n\n<p>Far from being just a tech gadget,<strong> InTouch stems from a personal story<\/strong>. \u201c<em>I\u2019ve lived abroad for 37 years. Over time, my parents aged, my father passed away, and my mother found herself alone. That worried me, especially after her first health scare<\/em>\u201d, explains Vassili Le Moigne in an interview with LesFran\u00e7ais.press.<\/p>\n\n\n\n<p><strong>Unable to call every day<\/strong>, he envisioned a <strong>hybrid solution<\/strong> combining traditional telephony and <strong><a href=\"https:\/\/www.silvereco.org\/en\/airec-the-ai-powered-robot-that-improves-care-for-the-elderly-in-japan\/\">artificial intelligence<\/a><\/strong>.<\/p>\n\n\n\n<p>InTouch aims to<strong> complement basic family interactions<\/strong>. \u201c<em>The goal is to multiply interactions and integrate the whole family and friends into this communication process<\/em>.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Tailored support<\/h3>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"189\" height=\"400\" src=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/parent-details-fr@2x-189x400-1.jpeg\" alt=\"\" class=\"wp-image-44490\" style=\"width:153px;height:auto\"\/><\/figure>\n\n\n\n<p>InTouch\u2019s greatest strength lies in its <strong>personalization<\/strong>. During the setup process, relatives fill out a <strong>detailed questionnaire<\/strong> about the senior\u2019s life, tastes, and memories. <strong>The <a href=\"https:\/\/www.silvereco.org\/en\/boomer-traps-when-ai-is-used-to-scam-elderly-people\/\">AI<\/a> can then discuss a wide range of topics<\/strong>\u2014from gardening to ancient Egyptian history, to childhood anecdotes or fun riddles\u2014based on the person\u2019s preferences.<\/p>\n\n\n\n<p>This approach was developed <strong>in collaboration with specialists in aging and cognitive disorders<\/strong>. It considers speech pace, vocabulary, and the pauses needed for a fluid and respectful conversation.<\/p>\n\n\n\n<p>Each call becomes <strong>a real moment of exchange<\/strong>: not just small talk, but stimulating discussions that reinforce memory, revive memories, and value life experience while <strong>combating senior isolation<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">InTouch: An accessible and inclusive solution<\/h3>\n\n\n\n<p>One of InTouch\u2019s key advantages is its <strong>ease of use<\/strong>. No app to install for seniors, no button to press. All they need to do is <strong>pick up the phone<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"285\" height=\"285\" src=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/vassili-le-moigne-285x285-1.png\" alt=\"Vassili Le Moigne - intouch creator\" class=\"wp-image-44491\" style=\"width:153px;height:auto\"\/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>For the elderly person, it\u2019s just picking up the phone. For the family, it\u2019s a mobile app like any other on your phone.<\/em><\/p>\n\n\n\n<p>Vassili Le Moigne in an interview with Radio Prague International<\/p>\n<\/blockquote>\n\n\n\n<p>And for those who can\u2019t make calls themselves, the mobile app allows children to send <strong>written messages<\/strong> that the <strong><a href=\"https:\/\/www.silvereco.org\/en\/hello-scammers-i-am-your-worst-nightmare-daisy-the-retired-ai-fighting-fraud-hustlers\/\">AI<\/a><\/strong> will read aloud during the next call. <strong>The parents\u2019 responses are then relayed back through the app<\/strong>\u2014a clever way to keep communication flowing, even in the busiest schedules.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Mixed reactions: Between guilt and mistrust<\/h3>\n\n\n\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/8af69290-0b00-4e26-91e8-8c7471356b4a-edited.jpeg\" alt=\"\" class=\"wp-image-44492\" style=\"width:180px;height:auto\"\/><\/figure>\n\n\n\n<p>While many users praise the service\u2019s usefulness,<strong> some remain uneasy about the principle<\/strong>. A shared<strong> feeling of guilt<\/strong> exists among children who fear delegating something so human to a machine.<\/p>\n\n\n\n<p>InTouch is <strong>not meant to replace children\u2019s calls<\/strong> but to offer a supportive presence between conversations. This solution can even enrich family contact by keeping the connection alive.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">A global expansion for InTouch<\/h3>\n\n\n\n<p>Since its launch in <strong>Prague<\/strong>, InTouch has rapidly expanded to <strong>nearly 100 countries<\/strong> and been translated into<strong> 40 languages<\/strong>. The multicultural team\u2014comprising Czech, French, Portuguese, Iranian, and Slovak developers\u2014is continuously improving the service.<\/p>\n\n\n\n<p>The main markets are <strong>Western Europe and North America<\/strong>, but the tool has also drawn strong interest from expatriates keen on maintaining a close bond with parents who stayed in their home countries.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"495\" src=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/flux-migratoires-deplacements_116614312-768x495-1.jpg\" alt=\"\" class=\"wp-image-44493\" style=\"width:801px;height:auto\" srcset=\"https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/flux-migratoires-deplacements_116614312-768x495-1.jpg 768w, https:\/\/www.silvereco.org\/en\/wp-content\/uploads\/2025\/05\/flux-migratoires-deplacements_116614312-768x495-1-400x258.jpg 400w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">What\u2019s next?<\/h4>\n\n\n\n<p>The next steps include opening <strong>the service to extended social circles<\/strong>: friends, neighbors, grandchildren. The goal is to create an <strong>intelligent family communication platform<\/strong>, where everyone can contribute to maintaining the senior\u2019s social and emotional vitality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">InTouch: Artificial intelligence fighting senior isolation<\/h3>\n\n\n\n<p><strong>InTouch is neither a gadget nor a substitute for affection<\/strong>. It is a <strong>tool<\/strong>\u2014a <strong>bridge between generations<\/strong>\u2014made possible by technology but driven by deeply human values: attention, memory, respect, and connection. In a society where<strong> aging too often means loneliness<\/strong>, InTouch offers a <strong>pragmatic and compassionate response<\/strong>.<\/p>\n\n\n\n<p><strong>And what if, in the end, technological progress could also mean tenderness?<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>@InTouch: An #AI that calls your #parents for you<\/p>\n","protected":false},"author":33,"featured_media":44487,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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An #AI that calls your #parents for 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